Privacy Policy

Introduction

At TrueView Brownsville Decks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us, including your name, phone number, email address, and property address when you request a quote or schedule services. We may also collect information about your project requirements and preferences to better serve you.

How We Use Your Information

We use the information we collect to provide and improve our services, communicate with you about your project, send you quotes and estimates, schedule appointments, and process payments. We may also use your information to send you updates about our services if you have opted in to receive marketing communications.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, such as payment processors or scheduling software, but only to the extent necessary to provide our services. These providers are required to protect your information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You can also opt out of marketing communications by contacting us or clicking the unsubscribe link in our emails. We will respond to your requests within a reasonable timeframe.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such changes indicates your acceptance.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

TrueView Brownsville Decks

624 Frontage Rd Ste 12, Brownsville, TX 78521

Phone: (956) 505-5920

Email: hello@brownsvilledecks.com

Last updated: December 6, 2025